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Event Services

Security & EMS Services

We prioritize event safety with expert first aid and security services, delivered through our trusted security partner, an independently owned and operated company, with onsite medical and security staff as the first responders in critical moments.

✓Security & EMS services are delivered through our trusted security partner, an independently owned and operated company. Cross Connect coordinates everything as part of your event, so you keep one point of contact from planning to move-out.

Overview

Security & EMS Services, handled by experts

Through our trusted security partner, an independently owned and operated company, our mission is to provide unrivaled security and basic first aid medical services for the event industry, setting the standard for excellence, discretion, and exclusivity. We strive to ensure the safety and peace of mind of our esteemed clients, enabling them to focus on their event and enjoy every moment with complete confidence.

Our Partner's Goals

What our security partner sets out to deliver

Uncompromising Security

Our primary goal is to deliver impeccable security solutions tailored to the unique needs of our client's events. We are committed to employing highly trained professionals who possess exceptional skills, knowledge, and experience to safeguard our clients, their guests, and their valuable assets.

Exclusivity and Discretion

We understand the significance of preserving the privacy and reputation of our clients. We vow to uphold the utmost discretion and confidentiality in all our operations, ensuring that our presence seamlessly integrates into the event while maintaining a low-profile and unobtrusive approach.

Customized Solutions

We recognize that every event is distinct, with its own set of challenges and requirements. We are dedicated to collaborating closely with our clients to understand their unique needs and expectations, allowing us to tailor our security strategies and protocols accordingly. Our flexible approach means we provide comprehensive and personalized solutions that exceed our clients' expectations.

Exceptional Professionalism

We believe that professionalism is the cornerstone of our company's success. We are committed to maintaining a team of skilled and resolute security professionals who embody the highest standards of conduct, appearance, and communication. Our staff's professionalism ensures that our clients receive top-notch service and feel secure in every interaction.

Continuous Improvement

Dedicated to staying at the forefront of the security industry, embracing innovation, and evolving best practices. Through regular training, ongoing education, and leveraging innovative technologies, we continuously enhance our capabilities to provide the most effective and advanced security solutions available.

Our Values

How we work

Integrity

We conduct ourselves with the utmost integrity, adhering to ethical standards in every aspect of our work. We prioritize transparency, honesty, and accountability, ensuring that our clients can place their trust in us without reservation.

Client Focus

Our client's satisfaction and safety are at the core of everything we do. We listen attentively to their needs, communicate effectively, and go beyond delivering exceptional service, striving to exceed their expectations at every opportunity.

Teamwork

We foster a culture of collaboration and teamwork within our organization. By promoting a supportive and inclusive environment, we harness the diverse expertise of our team members, enabling us to provide comprehensive security solutions and tackle challenges collectively.

Adaptability

We recognize that the security landscape is constantly evolving. We embrace change, proactively adapting our strategies, technologies, and methodologies to address emerging threats and provide effective solutions that mitigate risks and ensure the safety of our clients.

Respect

We treat every individual with dignity and respect, valuing diversity and inclusivity. We cultivate a culture that promotes fairness, equality, and understanding, both within our organization and in our interactions with clients, guests, and the public.

Through our unwavering commitment to excellence, discretion, and personalized service, we aim to be the security partner of choice for discerning clients hosting an array of events.

Tradeshow and Events Security

We boast a 30+ year history and a leadership team with extensive experience collaborating directly with show producers, decorators, and a 20-year track record with three of the city's largest convention facilities.

First Aid Services

We prioritize event safety by providing highly trained medical staff for first aid services, developing customized plans, and ensuring onsite personnel are the first responders until additional help arrives.

Guard Services

Event security for every occasion

Our security partner, an independently owned company, is a leading event security company in Toronto with a comprehensive resume and demonstrated history of working with events. With a leadership team that has 100+ years of experience working directly with show producers and decorators, including a 20-year employment history with 3 of Toronto's largest convention facilities.

Our expertise in services

Charity EventsExaminationsConsumer ShowsGalasConventions & Trade ShowsGraduationsCorporate EventsOutdoor Events

In addition to staffing your events with security guards and supervisors, Cross Connect can also assist with

Alcohol MonitorsGuard with VehiclesBag CheckersTicket ScanningEmergency Preparedness PlansTwo-Way Radio RentalsEvent Planning & Consulting
Event Medical Services

First aid, on the scene in the critical minutes

Many events overlook Event Medical Services as a requirement for their set-up, event days and move-out. Especially at larger events where heavy equipment is present on the show floor. As cautious as we may think we are, despite the organizers and facilities best efforts to educate individuals on safety procedures and policies, accidents can happen.

Through our independent security partner, Cross Connect can arrange highly trained and well-equipped medical staff for First Aid care when emergencies occur for Public or Private Events. Our staff are experts in planning and executing First-Aid/Medical needs for several types of events. We will assist you to develop a specific First-Aid/Medical Service plan for your event. Our personnel will be staffed onsite so that they can be first on the scene in the critical minutes until medical assistance arrives.

The EMS will provide basic first aid services, including but not limited to:

1
Basic First Aid Skills

First Aiders are trained in fundamental first aid skills, including CPR, wound care, splinting, and the use of basic first aid equipment like bandages and AEDs (Automated External Defibrillators).

2
Emergency Response

They are the first point of contact during emergencies in a community or workplace and are responsible for assessing the situation, providing initial care, and calling for professional medical help if needed.

3
Stabilization

Their role is to stabilize the condition of the injured or ill person and prevent the situation from worsening until more advanced medical professionals arrive.

4
Limited Medical Training

First Aiders do not have the same level of medical training as paramedics or medical first aid responders. They do not diagnose medical conditions or provide advanced medical treatments.

5
Documentation

Documentation of incident details, care provided, and other relevant information for future reference.

Remember Emergency First-Aid and Medical Care is an important aspect in planning every event. If you are interested in any of the above services, please fill out our Contact Form or contact our office, and they will follow-up on event details and complete other necessary documentation.

Join Us

Careers

Join our security partner's team for rewarding careers in Security and First Aid, where we prioritize experience and uphold the highest standards of customer satisfaction. Be part of a team dedicated to safeguarding events and making a meaningful difference every day. Send valid security license, first aid accreditations and resumes to: security@crossconnectcl.com

Send your resume
Your Event Journey

Where Security & EMS Services fits in your event

1
Before the showPlan & clear
2
On the wayGet to the venue
3
Before move-inStaged & secure
4
During the eventShow-readyThis service
5
After the showWrap up & recover
Client Stories

Trusted by event organizers across North America

From first-time events in Canada to long-running trade shows, see what our clients say about working with Cross Connect.

Read Client Testimonials

Let's get started

Reach out and request a free consultation.

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